CASE STUDIES

My work with training businesses.

Each case study shows what I found, what I changed, why I did it in that order, and what happened. Where I don't have verified numbers yet, I say so instead of guessing.

RESULT SNAPSHOTS

Other work, summarised

Shorter summaries of projects that aren't written up as full case studies.

Software trainingQualifySix weeks

A software training institute

Counsellors were calling every enquiry cold. I added an automated scoring layer that ranked enquiries before they reached a counsellor.

+41%Qualified enquiries
2.3×Lead-to-admission rate
Overseas educationFollow upOne intake

A study-abroad consultancy

Intake-season leads went cold within days, especially over weekends. I set up instant responses and a planned follow-up sequence.

−28%Cost per admission
3×Follow-up response rate
HOW I WRITE THESE

What every case study covers

01

What I found

The gaps I saw when I reviewed the business's ads, website, enquiry handling and tracking.

02

What I changed, and why

The fixes, and the reasoning behind the order I made them in.

03

Result and lessons

What changed, the numbers where I have verified data, and what the project taught me.

YOUR TURN

Want to be the next case study?

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